What do you want to know?
FAQ
We do not print instructions. Why? Do you know how much paper we need to print detailed instructions? How many trees will it take? We will tell you - a lot!
So we made it simpler and added a cool instruction to our website (there is even a separate button in the menu - "INSTRUCTIONS"). Here is a link to this masterpiece, be sure to check it out (even if you did the assembly yourself, it doesn't hurt, believe me) - INSTRUCTIONS LINK
But if you have any difficulties do not hesitate to contact us for advice :)
Sorry for the inconvenience! To keep shipping costs reasonable, we distribute our armrests between warehouses in the USA and Europe. But international delivery is only available from the European warehouse. If your country is not currently listed, then the item is most likely not available for delivery right now. We try to prevent such situations, but logistics are complicated, and sometimes there are problems.
You can see the estimated delivery time & cost during checkout. Usually, it takes 2-3 days for the USA and 3-5 days for Canada (shipping time may be a little longer for remote territories).For international delivery, times may vary depending on the distance (for regular delivery it is usually 1-3 weeks).
If you are not from the US, then international taxes and duties might be applied depending on your country's taxes policy.
We hope you never need this information :)
You have 30 days to return the product if you are not satisfied with something.
The first thing to do in such a situation is to contact us by email info@tattoo-armrest.com (marked "Return"). Please describe in detail the reason for the return, and we will try to help you solve your problem. If not, we will inform you to which address you can send the return.
Returned goods must be unused and undamaged. Please note that you will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. And it would be best if you considered using a trackable shipping service.
You can find out more on the Refund Policy page - https://tattoo-armrest.com/policies/refund-policy
Good question! We often ask it too. And the answer is always the same - as soon as possible.
It usually takes 2-4 weeks to produce one batch (if there are no holidays). All goods are sold out in 1-2 weeks, which means that new armrests are already in production. When the main work has already been done, we launch Pre-orders.
So write to us, ask questions, follow us on social networks and generally stay in touch. We will definitely shout to everyone around when we finish the next batch of our cool armrests :)
After placing an order, you should receive a confirmation by email . This is an automatic process. If you did not receive anything from us, then most likely our letter ended up in the Promotions or Spam folder (or you did not specify any email). Please go to your mailbox and check these folders. In any case, please contact us and we will find a solution.
Oh no, that's not cool. But do not worry! Just get in touch with us and we will send you the missing parts ASAP (at our own expense). It is also advisable to send us a photo of all the parts you received, so that we can check for sure what is missing.
NO. There are a lot of "similar" products on the market. But it's always a question of quality or price. It's up to you. Just check sellers carefully before buying 😉